Terms of services
Last updated: January 2024. Please read these terms carefully before using our services.
1. Acceptance of Terms
By accessing and using the Recovery Co. website and services, you accept and agree to be bound by and comply with these Terms of Service. If you do not agree to abide by the above, please do not use this service. We reserve the right to update, change, or replace any portion of these Terms of Service by posting updates and changes to our website. Your continued use of the website following the posting of revised Terms of Service means you accept and agree to the changes.
2. License and Use Restrictions
Recovery Co. grants you a limited, non-exclusive, non-transferable license to access and use our website and services solely for lawful purposes and in accordance with these Terms of Service.
You agree not to use the website or services:
- In any way that violates any applicable law or regulation
- To transmit any harmful, malicious, or illegal content
- To interfere with or disrupt the integrity of our website
- To gain unauthorized access to our systems or data
- For any form of automated access or web scraping
3. User Responsibilities
You are responsible for maintaining the confidentiality of any account information and passwords, and for all activities that occur under your account. You agree to provide accurate and complete information when using our services and to update information as needed.
You agree to notify us immediately of any unauthorized use of your account or any other breach of security. Recovery Co. will not be liable for any loss or damage resulting from your failure to maintain secure account information.
4. Intellectual Property Rights
All content on our website, including text, graphics, logos, images, audio clips, and software, is the property of Recovery Co. or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or transmit any content without our prior written permission.
Recovery Co. and associated logos are trademarks of Recovery Co. You may not use our trademarks without prior written consent from Recovery Co.
5. FDCPA Compliance and Debt Recovery Services
Our services are designed to comply with all applicable laws including the Fair Debt Collection Practices Act (FDCPA). All communications and recovery efforts conducted through our services must comply with federal, state, and local regulations governing debt collection.
Users agree to use our services only for lawful debt recovery purposes and acknowledge that they are responsible for ensuring their use of our services complies with all applicable laws and regulations. Recovery Co. is not liable for any improper use of its services by clients or violations of law.
6. Disclaimer of Warranties
Recovery Co. website and services are provided on an “AS IS” and “AS AVAILABLE” basis.
Recovery Co. makes no warranties, expressed or implied, regarding the website or services, including:
- Any implied warranty of merchantability or fitness for a particular purpose
- That the services will be uninterrupted, secure, or error-free
- That defects will be corrected or that services are compatible with all systems
7. Limitation of Liability
To the fullest extent permitted by law, Recovery Co. shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or services, even if Recovery Co. has been advised of the possibility of such damages.
Our total liability to you for any claims arising out of these Terms of Service shall not exceed the amount you have paid to Recovery Co. in the 12 months preceding the claim, or $100, whichever is less.
8. Indemnification
You agree to indemnify, defend, and hold harmless Recovery Co. and its officers, directors, employees, and agents from any and all claims, damages, losses, costs, and expenses (including legal fees) arising from or related to your use of the website or services, your violation of these Terms of Service, or your violation of any applicable law or third-party rights.
9. Third-Party Links and Content
Our website may contain links to third-party websites and resources. Recovery Co. is not responsible for the content, accuracy, or practices of external websites. Your use of third-party websites is governed by their terms of service and privacy policies.
Recovery Co. does not endorse or assume responsibility for any third-party content, products, or services linked from our website. Access to third-party content is at your own risk.
10. Termination
Recovery Co. reserves the right to terminate your access to our website and services at any time, with or without cause, and without notice. Reasons for termination may include, but are not limited to, violation of these Terms of Service, illegal activity, harassment, or any conduct that we deem inappropriate. Upon termination, your right to use the services ceases immediately.
11. Confidentiality
You acknowledge that all information provided during consultations and service usage may contain confidential and proprietary information. Both parties agree to maintain the confidentiality of this information and not disclose it to third parties without prior written consent, except as required by law.
12. Governing Law and Jurisdiction
These Terms of Service and all related matters shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in New York for any disputes arising from these Terms of Service or your use of our services.
13. Dispute Resolution
Before initiating legal proceedings, you agree to attempt to resolve any disputes through good faith negotiation with Recovery Co. If negotiation fails, you agree to submit to binding arbitration in accordance with the American Arbitration Association rules, except for claims involving intellectual property infringement or confidentiality breaches.
By agreeing to arbitration, both parties waive their right to a jury trial and their right to participate in a class action lawsuit.
14. Severability
If any provision of these Terms of Service is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall remain in full force and effect.
15. Entire Agreement
These Terms of Service, together with our Privacy Policy and any other policies posted on our website, constitute the entire agreement between you and Recovery Co. regarding your use of our website and services. If there is any conflict between these Terms of Service and any other document, these Terms of Service shall prevail.
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